PaidPainter Ltd.
Effective Date: April 8, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and PaidPainter Ltd. (“PaidPainter,” “we,” “us,” or “our”), a corporation incorporated federally under the Canada Business Corporations Act and registered provincially, operating from Moncton, New Brunswick, Canada. By accessing or using the PaidPainter platform at paidpainter.com (the “Platform”) or any related services (collectively, the “Services”), you agree to be bound by these Terms in their entirety.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES. YOUR CONTINUED USE OF THE SERVICES FOLLOWING ANY MODIFICATION TO THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE MODIFIED TERMS.
As used throughout these Terms, the following definitions apply:
The Services are intended solely for business use by painting contractors, estimators, and related trade professionals. By registering for an Account, you represent and warrant that:
You are solely responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account, including all activity by any Authorized User you grant access to. You agree to:
PaidPainter shall not be liable for any loss or damage arising from your failure to maintain the security of your Account.
PaidPainter currently offers two subscription plans, all prices in USD:
Starter Plan — $99.00 USD/month
Provides access to the full quoting and estimating engine, limited to 10 quotes per month.
Included:
Not included:
Auto-renews monthly until cancelled.
Pro Plan — $119.00 USD/month
Includes everything in the Starter Plan with no quote limits, plus the full My Coach business growth layer with no session or interaction limits.
Everything in Starter Plan, plus:
Auto-renews monthly until cancelled.
Plan features, limits, and pricing are subject to change upon thirty (30) days’ notice to existing subscribers. PaidPainter reserves the right to offer promotional or custom pricing at its sole discretion.
Both the Starter Plan and Pro Plan include a 3-day free Trial Period, limited to 3 quotes created during the trial. No payment information is required to begin the Trial Period. The Trial Period is designed to provide sufficient access to evaluate the platform before committing to a paid Subscription.
If you choose to subscribe at the end of the Trial Period, you will be required to provide a valid payment method via Stripe at that time, and auto-billing will commence immediately upon subscribing. If you do not subscribe at the end of the Trial Period, access to the Services will be suspended.
The 3-day Trial Period constitutes PaidPainter’s complete satisfaction guarantee. No refunds will be issued once a paid Subscription has commenced. See Section 3.6.
Subscriptions are billed monthly in advance. By providing a payment method and subscribing, you authorize PaidPainter and its payment processor, Stripe, to charge the applicable Subscription fees on a recurring monthly basis.
SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE UNLESS CANCELLED IN ACCORDANCE WITH SECTION 3.5.
You are responsible for all charges incurred under your Account, including applicable taxes.
PaidPainter reserves the right to modify Subscription pricing at any time. For existing subscribers, any price increase will take effect at the start of the next billing cycle following thirty (30) days’ written notice. If you object to a price change, your sole remedy is to cancel your Subscription before the new price takes effect.
You may cancel your Subscription at any time through your Account settings or by contacting hello@paidpainter.com. Cancellation takes effect at the end of the then-current billing cycle. Upon cancellation:
The 3-day Trial Period exists in place of any satisfaction guarantee or refund policy. Except as required by applicable law, all fees paid to PaidPainter are non-refundable once a paid Subscription has commenced. PaidPainter may, in its sole discretion, issue credits on a case-by-case basis. Pro-rated refunds are not provided for partial billing cycles.
If a payment fails, PaidPainter will notify you and may attempt to re-process the charge. If payment remains outstanding for more than seven (7) days, PaidPainter reserves the right to suspend or downgrade your Account until payment is received in full.
Subject to your compliance with these Terms and timely payment of applicable fees, PaidPainter grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the applicable Subscription term.
You shall not, directly or indirectly:
My Coach is an AI-assisted feature that generates business health scores, growth paths, revenue plans, sprint plans, action recommendations, and coaching-style outputs based solely on data you input into the platform and data derived from quotes you have created and accepted within your Account. My Coach does not have access to external market data, your personal financial records, or any information beyond what you provide.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
The Services include AI-powered generation of scope of work descriptions for client quotes. These descriptions are produced algorithmically by Google Gemini via the Genkit framework based on project details you input. You are solely responsible for reviewing and verifying all AI-generated descriptions before including them in any client-facing document. PaidPainter does not guarantee the accuracy, completeness, or appropriateness of any AI-generated description.
PaidPainter expressly disclaims all liability arising from your reliance on any AI Feature output. Any business decision, pricing decision, client commitment, or other action you take based on AI outputs is made entirely at your sole risk.
My Coach includes suggested client communication scripts, follow-up message templates, and outreach language (“Scripts”). Scripts are provided as starting points and guidelines only. You expressly acknowledge and agree that:
The PaidPainter quoting engine produces estimates, quotes, and financial projections based on the data you input. You are solely and exclusively responsible for:
PaidPainter is not liable under any circumstances for the accuracy of any estimate or quote you produce using the Services, whether the inaccuracy arises from user input error, calculation error, AI error, or any other cause.
PaidPainter is a software tool to assist with quoting and business management. It is not a substitute for your own professional judgment, trade experience, and industry expertise. You should always apply your own knowledge and judgment before finalizing and sending any quote to a client.
You agree not to use PaidPainter-generated quotes or estimates to:
As between you and PaidPainter, you retain all ownership rights in and to your User Data. You grant PaidPainter a worldwide, royalty-free, non-exclusive license to store, process, transmit, and use your User Data solely to the extent necessary to operate, maintain, and improve the Services, and as described in our Privacy Policy.
You are solely responsible for the accuracy, completeness, and legality of all User Data you submit. You represent and warrant that:
When you enter client names, addresses, contact details, or other personal information belonging to your clients into the Services, you represent and warrant that you have appropriate legal authority or consent to store that information in a third-party software platform. You are solely responsible for compliance with any applicable privacy law governing your collection and storage of your clients’ personal information.
Upon cancellation or termination of your Account, PaidPainter will retain your User Data for thirty (30) days, during which you may request an export. After that period, your data will be deleted. PaidPainter is not liable for any loss of data resulting from Account termination or your failure to export data within the retention window.
Notwithstanding any other provision of these Terms, PaidPainter reserves the right to compile, analyze, and use Aggregated Data derived from User Data for any lawful business purpose, including without limitation:
Partner Reports contain only Aggregated Data. No Partner Report identifies, or can reasonably be used to identify, any individual User, Organization, client, or contractor. PaidPainter does not sell personal information to Data Partners. Data Partners receive no access to your Account, your User Data, your client data, or any data attributable to your Organization individually.
By accepting these Terms, you grant PaidPainter a perpetual, worldwide, royalty-free, irrevocable license to compile and use Aggregated Data as described in this Section 7.5. This license survives termination of your Account or Subscription.
Any feedback, suggestions, ideas, feature requests, or other submissions you provide to PaidPainter regarding the Services (“Feedback”) are provided voluntarily. By submitting Feedback, you assign all rights, title, and interest in that Feedback to PaidPainter Ltd. PaidPainter may use Feedback for any purpose, including developing and improving the Services, without any obligation to compensate you or credit you in any way.
The Services are currently in an early access stage of development. You acknowledge that:
All rights, title, and interest in and to the Services, including all underlying technology, software, design, trademarks, trade names, logos, and content created by PaidPainter (expressly excluding User Data), are and remain the exclusive property of PaidPainter Ltd. and its licensors. Nothing in these Terms transfers any intellectual property rights to you. The PaidPainter name, logo, and product names may not be used without our prior written permission.
Each party agrees to hold in confidence any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”). Each party agrees to use Confidential Information only as necessary to fulfill its obligations under these Terms and to apply at least reasonable care in protecting it. This obligation survives termination for three (3) years.
Your use of the Services is subject to PaidPainter’s Privacy Policy, available at paidpainter.com/privacy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. PaidPainter stores User Data using Firebase infrastructure (Google Cloud), which may process data in data centres located outside of Canada.
The Services integrate with third-party services including Google Firebase (authentication, database, and hosting), Google Gemini via Genkit (AI processing), Stripe (payment processing), and Firebase Analytics. Your use of these third-party services is subject to their respective terms and privacy policies. PaidPainter is not liable for any interruption, failure, or data loss attributable to a third-party provider.
You agree not to use the Services to:
PaidPainter reserves the right to suspend or terminate your Account for any violation of this policy without notice or refund.
PaidPainter will use commercially reasonable efforts to maintain availability of the Services. PaidPainter does not warrant uninterrupted or error-free access. Scheduled or emergency maintenance and third-party infrastructure outages may result in temporary unavailability. Technical support is available by email at hello@paidpainter.com during regular business hours (Atlantic Time, Monday through Friday).
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PAIDPAINTER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
PAIDPAINTER IS A SOFTWARE TOOL TO ASSIST WITH QUOTING AND BUSINESS MANAGEMENT. IT IS NOT A SUBSTITUTE FOR YOUR OWN PROFESSIONAL JUDGMENT, INDUSTRY EXPERTISE, OR QUALIFIED PROFESSIONAL ADVICE OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PAIDPAINTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:
IN ALL CASES, PAIDPAINTER’S AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO PAIDPAINTER IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; IN SUCH JURISDICTIONS, PAIDPAINTER’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless PaidPainter Ltd. and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
These Terms commence on the date you first access the Services and remain in effect until terminated.
You may terminate your Account at any time through your Account settings. For paid Subscriptions, termination takes effect at the end of the current billing cycle.
PaidPainter may suspend or terminate your Account with or without notice if you breach any material provision of these Terms, your Account has persistent payment failures exceeding seven (7) days, or we discontinue the Services.
Upon termination: (a) all licenses granted to you immediately terminate; (b) you must cease all use of the Services; (c) PaidPainter may delete your User Data per Section 7.4. Sections 8, 10, 11, 16, 17, 18, 20, 21, and 22 survive termination.
These Terms are governed by the federal laws of Canada and the laws of the Province of New Brunswick applicable therein, without regard to conflict of law principles.
The parties agree to first attempt good-faith negotiation for thirty (30) days before escalating any dispute. If unresolved, either party may submit the matter to binding arbitration under the rules of the ADR Institute of Canada, conducted in English in Moncton, New Brunswick. The arbitrator’s decision is final and binding.
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST PAIDPAINTER. Claims may only be brought in your individual capacity.
Either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. You irrevocably consent to the exclusive jurisdiction of the courts of the Province of New Brunswick for any such proceedings.
PaidPainter continuously compiles Aggregated Data from activity across the platform, including but not limited to: paint product selections and brand data entered into quotes; estimated paint volumes by job type and region; quote frequency, value, and job category; and platform usage patterns. This compilation is an automated, ongoing function of the Services.
PaidPainter may enter into data licensing agreements with Data Partners, pursuant to which PaidPainter provides Partner Reports on a scheduled or periodic basis. Partner Reports may include regional market share data, volume trend analysis, brand preference data by trade category, and related market intelligence. All Partner Reports are derived exclusively from Aggregated Data and contain no personal information, no individually identifiable contractor or client data, and no data attributable to any specific Organization or Account.
PaidPainter may from time to time operate promotional programs in partnership with Data Partners, pursuant to which Data Partners distribute referral or promotional codes to their contractor customers (“Partner Codes”). Users who register for the Services using a Partner Code:
No Partner Code registration obligates a User to purchase products from the issuing Data Partner, to use any particular paint brand, or to modify their business practices in any way.
Where a User has registered using a Partner Code, the issuing Data Partner receives Partner Reports reflecting Aggregated Data derived only from the cohort of Accounts associated with that Partner Code. Data Partners do not receive, and PaidPainter does not provide:
Partner Reports are compiled from data entered by Users and are provided to Data Partners on an “as is” basis. PaidPainter does not warrant the accuracy, completeness, or fitness for purpose of any Partner Report. PaidPainter is not liable for any decision made by a Data Partner in reliance on a Partner Report.
If you do not wish your platform activity to contribute to Aggregated Data used in Partner Reports, you may opt out by contacting hello@paidpainter.com. Opt-out may limit certain features or promotional benefits available to your Account. Opt-out does not apply retroactively to Aggregated Data already compiled or reports already delivered.
Aggregated Data may be compiled, stored, and transmitted in connection with the provision of Partner Reports to Data Partners located outside Canada, including in the United States. Because Aggregated Data does not constitute personal information under PIPEDA, cross-border transfer restrictions applicable to personal information do not apply. PaidPainter ensures by contract that all Data Partners handle Aggregated Data in accordance with applicable law and the confidentiality obligations of their respective licensing agreements.
PaidPainter may enter into data licensing agreements with multiple Data Partners operating in the same industry, including paint manufacturers, distributors, and retailers who may compete with one another. Each Data Partner receives only Partner Reports derived from their own cohort. No Data Partner receives any information regarding Accounts associated with any other Data Partner’s program.
PaidPainter may modify these Terms at any time. Material changes will be communicated by email or in-app notice at least fifteen (15) days before the effective date. Continued use constitutes acceptance.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and PaidPainter regarding the Services.
No waiver is effective unless in writing. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain in effect.
You may not assign these Terms without our prior written consent. PaidPainter may freely assign these Terms in connection with a merger, acquisition, or asset sale.
PaidPainter is not liable for delays or failures caused by circumstances beyond its reasonable control, including third-party infrastructure failures.
Legal notices to PaidPainter must be sent to hello@paidpainter.com. Notices to you will be sent to the email address on your Account.
PaidPainter Ltd.
Moncton, New Brunswick, Canada
Email: hello@paidpainter.com
Website: https://paidpainter.com